App Download
- To download the Pawsync app, scan the QR code below or search “Pawsync” in the Apple App Store® or Google Play Store.
- Open the Pawsync app. Log In or Sign Up.
- Follow the in-app instructions to set up your smart pet feeder
Notes:
- Your phone must have Location Services turned on while your phone is connecting to your smart pet feeder. This is required to establish the Bluetooth® connection. You can turn Location off after your smart pet feeder is finished connecting to the Pawsync app.
- The Pawsync app is continually being improved and may change over time. If there are any differences, follow the in-app instructions.
- Requires device to run app, Wi-Fi® or mobile data, and iOS version 14 or Android version 9 (or above). Standard data and messaging rates may apply. Registration is required.
WiFi Connection
- To disconnect Wi-Fi, press and hold
for 10 seconds until the Wi-Fi Indicator turns off. This will restore the smart pet feeder’s default settings and disconnect it from the Pawsync app.
- Feeder settings in the app will be reset, but pet information, history, and health trends are remembered.
- To reconnect, please follow the instructions in the Pawsync app for adding a device.